Flood

We arrived home from abroad to find that our home had been flooded and there was mould everywhere. I phoned Great Places and told them that we needed some urgent help. Within the hour two managers arrived and arranged to move us out to a hotel whilst they organised further repairs and assistance. It took three months for everything to be sorted but the relief of knowing we were being supported throughout was so reassuring .
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Admin Commented involvement.team 9 months ago
Thank you so much for taking the time to share your experience. That sounds really stressful, but we're pleased you felt supported. We will make sure that your views and comments are included.  Please note: Responses will not be reviewed regularly. Please don't tell us about any service request or complaint here as these will not be recorded. Please direct any request for service to our Customer Hub here: www.greatplaces.org.uk/contact-us Please direct any complaints to our Customer feedback team here: https://www.greatplaces.org.uk/contact-us/how-to-make-a-complaint/
Share Thank you so much for taking the time to share your experience. That sounds really stressful, but we're pleased you felt supported. We will make sure that your views and comments are included.  Please note: Responses will not be reviewed regularly. Please don't tell us about any service request or complaint here as these will not be recorded. Please direct any request for service to our Customer Hub here: www.greatplaces.org.uk/contact-us Please direct any complaints to our Customer feedback team here: https://www.greatplaces.org.uk/contact-us/how-to-make-a-complaint/ on Facebook Share Thank you so much for taking the time to share your experience. That sounds really stressful, but we're pleased you felt supported. We will make sure that your views and comments are included.  Please note: Responses will not be reviewed regularly. Please don't tell us about any service request or complaint here as these will not be recorded. Please direct any request for service to our Customer Hub here: www.greatplaces.org.uk/contact-us Please direct any complaints to our Customer feedback team here: https://www.greatplaces.org.uk/contact-us/how-to-make-a-complaint/ on Twitter Share Thank you so much for taking the time to share your experience. That sounds really stressful, but we're pleased you felt supported. We will make sure that your views and comments are included.  Please note: Responses will not be reviewed regularly. Please don't tell us about any service request or complaint here as these will not be recorded. Please direct any request for service to our Customer Hub here: www.greatplaces.org.uk/contact-us Please direct any complaints to our Customer feedback team here: https://www.greatplaces.org.uk/contact-us/how-to-make-a-complaint/ on Linkedin Email Thank you so much for taking the time to share your experience. That sounds really stressful, but we're pleased you felt supported. We will make sure that your views and comments are included.  Please note: Responses will not be reviewed regularly. Please don't tell us about any service request or complaint here as these will not be recorded. Please direct any request for service to our Customer Hub here: www.greatplaces.org.uk/contact-us Please direct any complaints to our Customer feedback team here: https://www.greatplaces.org.uk/contact-us/how-to-make-a-complaint/ link