Best customer experience

I complained about some milk from a dairy which was all off as soon as I received it. The company sent a handwritten card with cows on the front and a cheque. I kept the card as it felt personal and it meant a lot.
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Admin Commented involvement.team 9 months ago
Thank you so much for taking the time to share your experience and we agree, the handwritten note is a lovely touch . We will make sure that your views and comments are included. Please note: Responses will not be reviewed regularly. Please don't tell us about any service request or complaint here as these will not be recorded.  Please direct any request for service to our Customer Hub here: www.greatplaces.org.uk/contact-us  Please direct any complaints to our Customer feedback team here: https://www.greatplaces.org.uk/contact-us/how-to-make-a-complaint/
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Share Thank you so much for taking the time to share your experience and we agree, the handwritten note is a lovely touch . We will make sure that your views and comments are included. Please note: Responses will not be reviewed regularly. Please don't tell us about any service request or complaint here as these will not be recorded.  Please direct any request for service to our Customer Hub here: www.greatplaces.org.uk/contact-us  Please direct any complaints to our Customer feedback team here: https://www.greatplaces.org.uk/contact-us/how-to-make-a-complaint/ on Facebook Share Thank you so much for taking the time to share your experience and we agree, the handwritten note is a lovely touch . We will make sure that your views and comments are included. Please note: Responses will not be reviewed regularly. Please don't tell us about any service request or complaint here as these will not be recorded.  Please direct any request for service to our Customer Hub here: www.greatplaces.org.uk/contact-us  Please direct any complaints to our Customer feedback team here: https://www.greatplaces.org.uk/contact-us/how-to-make-a-complaint/ on Twitter Share Thank you so much for taking the time to share your experience and we agree, the handwritten note is a lovely touch . We will make sure that your views and comments are included. Please note: Responses will not be reviewed regularly. Please don't tell us about any service request or complaint here as these will not be recorded.  Please direct any request for service to our Customer Hub here: www.greatplaces.org.uk/contact-us  Please direct any complaints to our Customer feedback team here: https://www.greatplaces.org.uk/contact-us/how-to-make-a-complaint/ on Linkedin Email Thank you so much for taking the time to share your experience and we agree, the handwritten note is a lovely touch . We will make sure that your views and comments are included. Please note: Responses will not be reviewed regularly. Please don't tell us about any service request or complaint here as these will not be recorded.  Please direct any request for service to our Customer Hub here: www.greatplaces.org.uk/contact-us  Please direct any complaints to our Customer feedback team here: https://www.greatplaces.org.uk/contact-us/how-to-make-a-complaint/ link