What is important to you about how we treat you?

These questions have been written by Insight, an independent group of customers who work together with Great Places to improve services. To do this, Insight has looked at a number of consultations and documents that customers have helped to shape. Insight have highlighted what matters to customers about how Great Places treats them. Now we want to check how important these things are to a wider group of customers and to ask you how you think we're doing now.