Westpoint View Resident Engagement Strategy - Building and Fire safety

Share Westpoint View Resident Engagement Strategy - Building and Fire safety on Facebook Share Westpoint View Resident Engagement Strategy - Building and Fire safety on Twitter Share Westpoint View Resident Engagement Strategy - Building and Fire safety on Linkedin Email Westpoint View Resident Engagement Strategy - Building and Fire safety link

UPDATE - 15/10/2024

In August 2024 we contacted all customers 16yrs old and over at Westpoint View via email, post, text and also provided an option for telephone calls. This was to give you an opportunity to provide us with your feedback on your Draft Building and Fire safety Resident Engagement strategy.

We want to thank all the customers who took the time to give us feedback and also update you on what has happened since.

The feedback we received was around the following:

  • Clarification on the purpose to the strategy
  • More detailed information requested about yours and Great Places responsibilities
  • Clarification on who you would speak to about fire safety

As there was only a low number of customers who took part in the consultation we are really interested in looking into why this is. It is important that we are able to hear the voice of our customers and be able to use what you tell us to shape our services.

In the coming months you will receive your final version of the Westpoint View Resident Engagement Strategy. Thank you again for your time and feedback.

UPDATE - 15/10/2024

In August 2024 we contacted all customers 16yrs old and over at Westpoint View via email, post, text and also provided an option for telephone calls. This was to give you an opportunity to provide us with your feedback on your Draft Building and Fire safety Resident Engagement strategy.

We want to thank all the customers who took the time to give us feedback and also update you on what has happened since.

The feedback we received was around the following:

  • Clarification on the purpose to the strategy
  • More detailed information requested about yours and Great Places responsibilities
  • Clarification on who you would speak to about fire safety

As there was only a low number of customers who took part in the consultation we are really interested in looking into why this is. It is important that we are able to hear the voice of our customers and be able to use what you tell us to shape our services.

In the coming months you will receive your final version of the Westpoint View Resident Engagement Strategy. Thank you again for your time and feedback.

  • Consultation information

    Share Consultation information on Facebook Share Consultation information on Twitter Share Consultation information on Linkedin Email Consultation information link

    What do I need to know?

    The Building Safety Act places a duty on Great Places to deliver a strategy for engaging with you and other customers about building and fire safety at Westpoint View. This is called a Resident Engagement Strategy and its purpose is to make sure that you are informed about fire safety, feel safe in your home, know how to raise any concerns and share ideas you may have.

    We have drafted a Resident Engagement Strategy for Westpoint View that we would like your involvement with. Anyone who lives in your home and is aged 16 years or over is entitled to have their say so please share this with them.

    Over the next few weeks we are hoping that you can spend some time reviewing our draft Resident Engagement Strategy and answer some questions to ensure that when you receive the final version it meets the needs of all Westpoint View customers.

    You will have three weeks to give us your feedback before we will close the consultation at 11:59pm on Sunday 8th September 2024


    What do I need to do?

    To help us to understand your thoughts and views on the draft Resident Engagement Strategy, please spend some time completing the below activities

    1. Read through our draft Resident Engagement Strategy, you will find this under Westpoint View Draft Resident Engagement Strategy on your right hand side. (This is not how the final version will look but it is important that you have your say on the information in the document)
    2. Complete the survey about the Resident Engagement Strategy
    3. Complete the quick polls


    What happens next

    Once the consultation has closed the Fire Safety project team will review all you have told us. We will then make any final changes, based on your feedback, and provide new copies of this document to you and anyone else over the age of 16 who lives with you.


    Update your details

    We also need to make sure that we have up to date information for you and anyone who lives with you. We need this information to make sure that we can support you in the event of a fire at Bowland House. You can update the information we hold for you by contacting Great Places customer portal, My Place Videos - Great Places or via the Hub on 0300 123 1966.

Page last updated: 15 Oct 2024, 01:22 PM