We are reviewing our Repairs Service after you told us that this was one of your priorities as part of our Corporate Priorities consultation, this time last year (January 2024).
Before we do that, we want to understand what is most important to you. Your views are really important to us and we will use the information you share with us to help shape our future repairs service.
We'll ask you to tell us how satisfied or dissatisfied you were with the last repair you had done, then we'll ask you to tell us how important those different parts of the repairs service are to you.
This list was put together with the help of a group of Great Places customers who told us what was important to them.
