Non existent grounds maintenance

Emails ignored with regards to grounds maintenance- pay for a service that doesn’t exist. Gardeners attend the apartments communal areas regularly but never attend to the communal areas for the houses.
Rates increase regularly for a service we don’t benefit from.

bathroom fitter

I was having a new bathroom fitted and the retailer had sent the wrong coloured back splash for the shower. On contacting the retailer that said it would be a week before they could pick up and replace the splash back. I had guests coming to stay and needed the bathroom finished. The fitter offered to take the splash back and pick up the correct one. I was so relieved and thankful. This was a lovely gesture of someone going above and beyond to satisfy a customer.

Space New Living

The best services were before Gt.Places took over from Space New Living, the service was brilliant you got to speak to a person right away and genuine repairs and complaints were dealt with with great care and compassion.

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involvement.team almost 2 years ago

Thank you so much for taking the time to share your experience. We will make sure that your views and comments are included. Please note: Responses will not be reviewed regularly. Please don't tell us about any service request or complaint here as these will not be recorded. Please direct any request for service to our Customer Hub here: www.greatplaces.org.uk/contact-us (External link) Please direct any complaints to our Customer feedback team here: https://www.greatplaces.org.uk/contact-us/how-to-make-a-complaint/

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