Customer service? What customer services.

We sent an email to complain about the property insurance going up nearly 300%. We received an automated response and that was it. Very disappointing.

We have had issues since moving in to the house (a new build bungalow) broken boiler, ingress of water from the bathroom fan and doors that won’t lock properly when the sun is out. The boiler was replaced (shoddy installation) the bathroom leak has been sorted (again shoddy installation) the doors are going to need sorting again as they stuck again today.