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Park Hill Resident Engagement Strategy - Building and Fire safety
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2026 consultation gone live
In 2024 we came to you asking for your feedback about our very first Building and Fire Safety Resident Engagement Strategy. As Building and Fire safety is regulated, every 2 years we want to consult with you for the next strategy.
We want this strategy to have all the information and opportunities for you to have your say about resident engagement. We have worked with some of our customers from various high rise blocks and co-designed a survey that we would really like for you to complete. By completing this survey you will be in with a 1 in 3 chance to win £50 Love2Shop vouchers/e-gift cards. Please see the T&C’s below.
You will also see on this page that we have some other tools you can read or interact with, such as:
Lifecycle: This shows you the timeline of this consultation
Quickpoll: We are always interested in which way you would like us to communicate with you, if you would like us to use this page for any other Building and Fire safety updates we may have.
Newsfeed: This provides you with all previous Building and Fire safety Resident Engagement information and consultations.
Once you have completed the survey and any of the other tools, come back in a few weeks and find out what everyone has said.
**Prize Draw Terms & Conditions - All completed entries will be entered into a prize draw to win 1 of 3 £50 Love2shop vouchers/e-gift card. There is no cash alternative available. Please note that tenancy issues may be taken into account when the winners are chosen. All activities will close at 11.59 pm on Friday 22nd May 2026 and any submissions completed after this time will not be entered into the draw. Winners will be chosen at random and contacted within 15 working days of the closing date.**
2026 consultation gone live
In 2024 we came to you asking for your feedback about our very first Building and Fire Safety Resident Engagement Strategy. As Building and Fire safety is regulated, every 2 years we want to consult with you for the next strategy.
We want this strategy to have all the information and opportunities for you to have your say about resident engagement. We have worked with some of our customers from various high rise blocks and co-designed a survey that we would really like for you to complete. By completing this survey you will be in with a 1 in 3 chance to win £50 Love2Shop vouchers/e-gift cards. Please see the T&C’s below.
You will also see on this page that we have some other tools you can read or interact with, such as:
Lifecycle: This shows you the timeline of this consultation
Quickpoll: We are always interested in which way you would like us to communicate with you, if you would like us to use this page for any other Building and Fire safety updates we may have.
Newsfeed: This provides you with all previous Building and Fire safety Resident Engagement information and consultations.
Once you have completed the survey and any of the other tools, come back in a few weeks and find out what everyone has said.
**Prize Draw Terms & Conditions - All completed entries will be entered into a prize draw to win 1 of 3 £50 Love2shop vouchers/e-gift card. There is no cash alternative available. Please note that tenancy issues may be taken into account when the winners are chosen. All activities will close at 11.59 pm on Friday 22nd May 2026 and any submissions completed after this time will not be entered into the draw. Winners will be chosen at random and contacted within 15 working days of the closing date.**
Share Update 15/10/2024 on FacebookShare Update 15/10/2024 on TwitterShare Update 15/10/2024 on LinkedinEmail Update 15/10/2024 link
In April 2024 we contacted all customers 16yrs old and over at Park Hill via email, post, text and also provided an option for telephone calls. This was to give you an opportunity to provide us with your feedback on your Draft Building and Fire safety Resident Engagement strategy.
We want to thank all the customers who took the time to give us feedback and also update you on what has happened since.
Some of the feedback we received was around the following areas:
Clarification on the purpose to the strategy
A clearer explanation on the difference between concern and complaint
A request on clearer signage at Park Hill on what to do if there is a fire
We are not able to give you answers to all of these right now as we are still working on them, however, we have made amendments to the strategy to give clarification on areas you mentioned and are working with the local teams to address other concerns not related to the strategy.
In the coming months you will receive your final version of the Park Hill Resident Engagement Strategy. Thank you again for your time and feedback.
In April 2024 we contacted all customers 16yrs old and over at Park Hill via email, post, text and also provided an option for telephone calls. This was to give you an opportunity to provide us with your feedback on your Draft Building and Fire safety Resident Engagement strategy.
We want to thank all the customers who took the time to give us feedback and also update you on what has happened since.
Some of the feedback we received was around the following areas:
Clarification on the purpose to the strategy
A clearer explanation on the difference between concern and complaint
A request on clearer signage at Park Hill on what to do if there is a fire
We are not able to give you answers to all of these right now as we are still working on them, however, we have made amendments to the strategy to give clarification on areas you mentioned and are working with the local teams to address other concerns not related to the strategy.
In the coming months you will receive your final version of the Park Hill Resident Engagement Strategy. Thank you again for your time and feedback.
Share Update 30/05/2024 on FacebookShare Update 30/05/2024 on TwitterShare Update 30/05/2024 on LinkedinEmail Update 30/05/2024 link
Thank you all who has taken the time to read the draft Resident Engagement Strategy for Park Hill and complete the quick poll and survey. We are now reviewing your feedback and will be in touch soon to let you know what you told us and what, where possible, changes will be made.
Again thank you for your time on this and please do keep coming back to the platform to see what's happening next, take part in other consultations or even visit our project outcomes page to see how your voice has influenced change within Great Places.
Thank you all who has taken the time to read the draft Resident Engagement Strategy for Park Hill and complete the quick poll and survey. We are now reviewing your feedback and will be in touch soon to let you know what you told us and what, where possible, changes will be made.
Again thank you for your time on this and please do keep coming back to the platform to see what's happening next, take part in other consultations or even visit our project outcomes page to see how your voice has influenced change within Great Places.
Share Consultation information on FacebookShare Consultation information on TwitterShare Consultation information on LinkedinEmail Consultation information link
What do I need to know?
The Building Safety Act places a duty on Urban splash and Great Places (including Plumlife) to deliver a strategy for engaging with you and other customers about building and fire safety at Park Hill. This is called a Resident Engagement Strategy and its purpose is to make sure that you are informed about fire safety, feel safe in your home, know how to raise any concerns and share ideas you may have.
We have drafted a Resident Engagement Strategy for Park Hill that we would like your involvement with. Anyone who lives in your home and is aged 16 years or over is entitled to have their say so please share this with them.
Over the next few weeks we are hoping that you can spend some time reviewing our draft Resident Engagement Strategy and answer some questions to ensure that when you receive the final version it meets the needs of all Park Hill customers.
You will have three weeks to give us your feedback before we will close the consultation at 11:59 Wednesday 29th May 2024
What do I need to do?
To help us to understand your thoughts and views on the draft Resident Engagement Strategy, please spend some time completing the below activities
Read through our draft Resident Engagement Strategy, you will find this under Park Hill Draft Resident Engagement Strategy on your right hand side. (This is not how the final version will look but it is important that you have your say on the information in the document)
Complete the survey about the Resident Engagement Strategy
Complete the quick polls
What happens next
Once the consultation has closed the Fire Safety project team will review all you have told us. We will then make any final changes, based on your feedback, and provide new copies of this document to you and anyone else over the age of 16 who lives with you.
Update your details
We also need to make sure that we have up to date information for you and anyone who lives with you. We need this information to make sure that we can support you in the event of a fire at Park Hill. You can update the information we hold for you by contacting Great Places customer portal, My Place Videos - Great Places or via the Hub on 0300 123 1966, or if you are a Plumlife customer by contacting Plumlife https://www.plumlife.co.uk/about-us/contact-us/ or via Plumlife directory on 0161 447 5050.
What do I need to know?
The Building Safety Act places a duty on Urban splash and Great Places (including Plumlife) to deliver a strategy for engaging with you and other customers about building and fire safety at Park Hill. This is called a Resident Engagement Strategy and its purpose is to make sure that you are informed about fire safety, feel safe in your home, know how to raise any concerns and share ideas you may have.
We have drafted a Resident Engagement Strategy for Park Hill that we would like your involvement with. Anyone who lives in your home and is aged 16 years or over is entitled to have their say so please share this with them.
Over the next few weeks we are hoping that you can spend some time reviewing our draft Resident Engagement Strategy and answer some questions to ensure that when you receive the final version it meets the needs of all Park Hill customers.
You will have three weeks to give us your feedback before we will close the consultation at 11:59 Wednesday 29th May 2024
What do I need to do?
To help us to understand your thoughts and views on the draft Resident Engagement Strategy, please spend some time completing the below activities
Read through our draft Resident Engagement Strategy, you will find this under Park Hill Draft Resident Engagement Strategy on your right hand side. (This is not how the final version will look but it is important that you have your say on the information in the document)
Complete the survey about the Resident Engagement Strategy
Complete the quick polls
What happens next
Once the consultation has closed the Fire Safety project team will review all you have told us. We will then make any final changes, based on your feedback, and provide new copies of this document to you and anyone else over the age of 16 who lives with you.
Update your details
We also need to make sure that we have up to date information for you and anyone who lives with you. We need this information to make sure that we can support you in the event of a fire at Park Hill. You can update the information we hold for you by contacting Great Places customer portal, My Place Videos - Great Places or via the Hub on 0300 123 1966, or if you are a Plumlife customer by contacting Plumlife https://www.plumlife.co.uk/about-us/contact-us/ or via Plumlife directory on 0161 447 5050.
Page published: 29 Apr 2026, 09:27 AM
Quick Polls
Share We will always use a range of ways to contact our customers, however, we are interested to know which is your most preferred way? on FacebookShare We will always use a range of ways to contact our customers, however, we are interested to know which is your most preferred way? on TwitterShare We will always use a range of ways to contact our customers, however, we are interested to know which is your most preferred way? on LinkedinEmail We will always use a range of ways to contact our customers, however, we are interested to know which is your most preferred way? link
Park Hill Resident Engagement Strategy - Building and Fire safety is currently at this stage
29/04/2026 - This consultation is open for you to have your say.
Under Review
this is an upcoming stage for Park Hill Resident Engagement Strategy - Building and Fire safety
22/05/2026 - Contributions to this consultation are closed for evaluation and review. The project team will report back on key outcomes.
Final report
this is an upcoming stage for Park Hill Resident Engagement Strategy - Building and Fire safety
The final outcomes of the consultation are documented here. This may include a summary of all contributions collected as well as recommendations for future action.
