How do you contact Great Places?

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Are you digitally minded - do you contact us using our portal, live chat or chatbot? or do you prefer that personal touch of speaking to a person?





UPDATE - 16/01/2024

The survey for this consultation has now closed (if you are interested in reading more about this consultation click on newsfeed below) and we are now in the process of pulling all the information you told us together to share with the service area. Once this is done we will be updating you on any next steps that may be taking place so watch this space!!!


The team would also like to congratulate JB from Stockport who was the winner of the £75 love2shop vouchers, JB said

" I always take part in any survey as I think its really important, thank you for the vouchers!"



Are you digitally minded - do you contact us using our portal, live chat or chatbot? or do you prefer that personal touch of speaking to a person?





UPDATE - 16/01/2024

The survey for this consultation has now closed (if you are interested in reading more about this consultation click on newsfeed below) and we are now in the process of pulling all the information you told us together to share with the service area. Once this is done we will be updating you on any next steps that may be taking place so watch this space!!!


The team would also like to congratulate JB from Stockport who was the winner of the £75 love2shop vouchers, JB said

" I always take part in any survey as I think its really important, thank you for the vouchers!"



  • Previous consultations and updates

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    UPDATE


    A few weeks ago you let us know what was important to you when you contact Great Places. We have taken that information away and co-designed a survey. This survey will be used to look into your experience on how and when you contact Great Places and see what we can do to make sure your contact with us is a positive one.


    By completing the survey below by Sunday 31st Dec you are in with a chance to win £75 love2shop vouchers but more importantly you will be helping us to develop our offer and make a greater service to our customers.


    Have you say and then watch in the new year for an update on what you told us and what we are doing with your information.


    **Prize Draw Terms & Conditions - All completed survey entries will be entered into a prize draw for a chance to win £75 Love2shop e-gift card/voucher. There is no cash alternative available. Please note that tenancy issues may be taken into account when a winner is chosen. The prize draw will close at 11.59 pm on Sunday 31st December 2023 and any survey submissions completed after this time will not be entered into the draw. A winner will be chosen at random and contacted within 15 working days of the closing date.**

    We know how important it is for our customers to be able to contact us easily and to be able to do this in the way that is best for them.

    We are very interested to understand a little bit more about the different ways you would like to contact us and what is important to you when you do contact us.

    Your feedback will be invaluable in helping us review and reshape how we offer our services and the different ways in which you can contact us to access them.

    We would love it if you would share your views on this by letting us know in our guestbook telling us whats important to you when you contact Great Places.

    By completing the guestbook you are in with 3 chances to win £25 Love2shop vouchers. Please have your say by Sunday 5th November 2023.

    **Prize Draw Terms & Conditions - All completed guestbook entries will be entered into a prize draw to win 3 chances of £25 Love2shop e-gift card/voucher. There is no cash alternative available. Please note that tenancy issues may be taken into account when a winner is chosen. The prize draw will close at 11.59 pm on Sunday 5th November 2023 and any guestbook submissions completed after this time will not be entered into the draw. A winner will be chosen at random and contacted within 15 working days of the closing date.**

    UPDATE


    A few weeks ago you let us know what was important to you when you contact Great Places. We have taken that information away and co-designed a survey. This survey will be used to look into your experience on how and when you contact Great Places and see what we can do to make sure your contact with us is a positive one.


    By completing the survey below by Sunday 31st Dec you are in with a chance to win £75 love2shop vouchers but more importantly you will be helping us to develop our offer and make a greater service to our customers.


    Have you say and then watch in the new year for an update on what you told us and what we are doing with your information.


    **Prize Draw Terms & Conditions - All completed survey entries will be entered into a prize draw for a chance to win £75 Love2shop e-gift card/voucher. There is no cash alternative available. Please note that tenancy issues may be taken into account when a winner is chosen. The prize draw will close at 11.59 pm on Sunday 31st December 2023 and any survey submissions completed after this time will not be entered into the draw. A winner will be chosen at random and contacted within 15 working days of the closing date.**

    We know how important it is for our customers to be able to contact us easily and to be able to do this in the way that is best for them.

    We are very interested to understand a little bit more about the different ways you would like to contact us and what is important to you when you do contact us.

    Your feedback will be invaluable in helping us review and reshape how we offer our services and the different ways in which you can contact us to access them.

    We would love it if you would share your views on this by letting us know in our guestbook telling us whats important to you when you contact Great Places.

    By completing the guestbook you are in with 3 chances to win £25 Love2shop vouchers. Please have your say by Sunday 5th November 2023.

    **Prize Draw Terms & Conditions - All completed guestbook entries will be entered into a prize draw to win 3 chances of £25 Love2shop e-gift card/voucher. There is no cash alternative available. Please note that tenancy issues may be taken into account when a winner is chosen. The prize draw will close at 11.59 pm on Sunday 5th November 2023 and any guestbook submissions completed after this time will not be entered into the draw. A winner will be chosen at random and contacted within 15 working days of the closing date.**

Page last updated: 16 Jan 2024, 04:33 PM