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Astoria Resident Engagement Strategy - Building and Fire safety
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2026 consultation gone live
In 2024 we came to you asking for your feedback about our very first Building and Fire Safety Resident Engagement Strategy. As Building and Fire safety is regulated, every 2 years we want to consult with you for the next strategy.
We want this strategy to have all the information and opportunities for you to have your say about resident engagement. We have worked with some of our customers from various high rise blocks and co-designed a survey that we would really like for you to complete. By completing this survey you will be in with a 1 in 3 chance to win £50 Love2Shop vouchers/e-gift cards. Please see the T&C’s below.
You will also see on this page that we have some other tools you can read or interact with, such as:
Lifecycle: This shows you the timeline of this consultation
Quickpoll: We are always interested in which way you would like us to communicate with you, if you would like us to use this page for any other Building and Fire safety updates we may have.
Newsfeed: This provides you with all previous Building and Fire safety Resident Engagement information and consultations.
Once you have completed the survey and any of the other tools, come back in a few weeks and find out what everyone has said.
**Prize Draw Terms & Conditions - All completed entries will be entered into a prize draw to win 1 of 3 £50 Love2shop vouchers/e-gift card. There is no cash alternative available. Please note that tenancy issues may be taken into account when the winners are chosen. All activities will close at 11.59 pm on Wednesday 12th August 2026 and any submissions completed after this time will not be entered into the draw. Winners will be chosen at random and contacted within 15 working days of the closing date.**
2026 consultation gone live
In 2024 we came to you asking for your feedback about our very first Building and Fire Safety Resident Engagement Strategy. As Building and Fire safety is regulated, every 2 years we want to consult with you for the next strategy.
We want this strategy to have all the information and opportunities for you to have your say about resident engagement. We have worked with some of our customers from various high rise blocks and co-designed a survey that we would really like for you to complete. By completing this survey you will be in with a 1 in 3 chance to win £50 Love2Shop vouchers/e-gift cards. Please see the T&C’s below.
You will also see on this page that we have some other tools you can read or interact with, such as:
Lifecycle: This shows you the timeline of this consultation
Quickpoll: We are always interested in which way you would like us to communicate with you, if you would like us to use this page for any other Building and Fire safety updates we may have.
Newsfeed: This provides you with all previous Building and Fire safety Resident Engagement information and consultations.
Once you have completed the survey and any of the other tools, come back in a few weeks and find out what everyone has said.
**Prize Draw Terms & Conditions - All completed entries will be entered into a prize draw to win 1 of 3 £50 Love2shop vouchers/e-gift card. There is no cash alternative available. Please note that tenancy issues may be taken into account when the winners are chosen. All activities will close at 11.59 pm on Wednesday 12th August 2026 and any submissions completed after this time will not be entered into the draw. Winners will be chosen at random and contacted within 15 working days of the closing date.**
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UPDATE - 15/10/2024
In August 2024 we contacted all customers 16yrs old and over at Astoria via email, post, text and also provided an option for telephone calls. This was to give you an opportunity to provide us with your feedback on your Draft Building and Fire safety Resident Engagement strategy.
We want to thank all the customers who took the time to give us feedback and also update you on what has happened since.
You told us that:
Customers would like to receive information around Building and Fire safety via email
As there was only a low number of customers who took part in the consultation we are really interested in looking into why this is. It is important that we are able to hear the voice of our customers and be able to use what you tell us to shape our services.
In the coming months you will receive your final version of the Astoria Resident Engagement Strategy. Thank you again for your time and feedback.
UPDATE - 15/10/2024
In August 2024 we contacted all customers 16yrs old and over at Astoria via email, post, text and also provided an option for telephone calls. This was to give you an opportunity to provide us with your feedback on your Draft Building and Fire safety Resident Engagement strategy.
We want to thank all the customers who took the time to give us feedback and also update you on what has happened since.
You told us that:
Customers would like to receive information around Building and Fire safety via email
As there was only a low number of customers who took part in the consultation we are really interested in looking into why this is. It is important that we are able to hear the voice of our customers and be able to use what you tell us to shape our services.
In the coming months you will receive your final version of the Astoria Resident Engagement Strategy. Thank you again for your time and feedback.
Share Previous information on FacebookShare Previous information on X (formerly Twitter)Share Previous information on LinkedinEmail Previous information link
What do I need to know?
The Building Safety Act places a duty on Great Places to deliver a strategy for engaging with you and other customers about building and fire safety at Astoria. This is called a Resident Engagement Strategy and its purpose is to make sure that you are informed about fire safety, feel safe in your home, know how to raise any concerns and share ideas you may have.
We have drafted a Resident Engagement Strategy for Astoria that we would like your involvement with. Anyone who lives in your home and is aged 16 years or over is entitled to have their say so please share this with them.
Over the next few weeks we are hoping that you can spend some time reviewing our draft Resident Engagement Strategy and answer some questions to ensure that when you receive the final version it meets the needs of all Astoria customers.
You will have three weeks to give us your feedback before we will close the consultation at 11:59pm Monday 26th August 2024
What do I need to do?
To help us to understand your thoughts and views on the draft Resident Engagement Strategy, please spend some time completing the below activities
Read through our draft Resident Engagement Strategy, you will find this under Astoria Draft Resident Engagement Strategy on your right hand side. (This is not how the final version will look but it is important that you have your say on the information in the document)
Complete the survey about the Resident Engagement Strategy
Complete the quick polls
What happens next
Once the consultation has closed the Fire Safety project team will review all you have told us. We will then make any final changes, based on your feedback, and provide new copies of this document to you and anyone else over the age of 16 who lives with you.
Update your details
We also need to make sure that we have up to date information for you and anyone who lives with you. We need this information to make sure that we can support you in the event of a fire at Park Hill. You can update the information we hold for you by contacting Great Places customer portal, My Place Videos - Great Places or via the Hub on 0300 123 1966,
What do I need to know?
The Building Safety Act places a duty on Great Places to deliver a strategy for engaging with you and other customers about building and fire safety at Astoria. This is called a Resident Engagement Strategy and its purpose is to make sure that you are informed about fire safety, feel safe in your home, know how to raise any concerns and share ideas you may have.
We have drafted a Resident Engagement Strategy for Astoria that we would like your involvement with. Anyone who lives in your home and is aged 16 years or over is entitled to have their say so please share this with them.
Over the next few weeks we are hoping that you can spend some time reviewing our draft Resident Engagement Strategy and answer some questions to ensure that when you receive the final version it meets the needs of all Astoria customers.
You will have three weeks to give us your feedback before we will close the consultation at 11:59pm Monday 26th August 2024
What do I need to do?
To help us to understand your thoughts and views on the draft Resident Engagement Strategy, please spend some time completing the below activities
Read through our draft Resident Engagement Strategy, you will find this under Astoria Draft Resident Engagement Strategy on your right hand side. (This is not how the final version will look but it is important that you have your say on the information in the document)
Complete the survey about the Resident Engagement Strategy
Complete the quick polls
What happens next
Once the consultation has closed the Fire Safety project team will review all you have told us. We will then make any final changes, based on your feedback, and provide new copies of this document to you and anyone else over the age of 16 who lives with you.
Update your details
We also need to make sure that we have up to date information for you and anyone who lives with you. We need this information to make sure that we can support you in the event of a fire at Park Hill. You can update the information we hold for you by contacting Great Places customer portal, My Place Videos - Great Places or via the Hub on 0300 123 1966,
Page last updated: 15 Jul 2026, 06:14 PM
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Astoria Resident Engagement Strategy - Building and Fire safety is currently at this stage
15/07/2026 - This consultation is open for you to have your say.
Under Review
this is an upcoming stage for Astoria Resident Engagement Strategy - Building and Fire safety
05/08/2026 - Contributions to this consultation are closed for evaluation and review. The project team will report back on key outcomes.
Final report
this is an upcoming stage for Astoria Resident Engagement Strategy - Building and Fire safety
The final outcomes of the consultation are documented here. This may include a summary of all contributions collected as well as recommendations for future action.
