Update 15/10/2024

UPDATE - 15/10/2024

In August 2024 we contacted all customers 16yrs old and over at Westpoint View via email, post, text and also provided an option for telephone calls. This was to give you an opportunity to provide us with your feedback on your Draft Building and Fire safety Resident Engagement strategy.

We want to thank all the customers who took the time to give us feedback and also update you on what has happened since.

The feedback we received was around the following:

• Clarification on the purpose to the strategy
• More detailed information requested about yours and Great Places responsibilities
• Clarification on who you would speak to about fire safety

As there was only a low number of customers who took part in the consultation we are really interested in looking into why this is. It is important that we are able to hear the voice of our customers and be able to use what you tell us to shape our services.

In the coming months you will receive your final version of the Westpoint View Resident Engagement Strategy. Thank you again for your time and feedback.