Customer update 3 March 2025 - Tariff changes from April 2025

Notice of your change in heating Tariff from April 2025 Tariff Review

We’re pleased to notify customers that your heating tariff has been reviewed and will be changing from 1 April 2025..

Due to a number of factors, including reductions in the wholesale price of gas and the recent completion of the optimisation works for a better and more efficient heating system, you will see a reduction in your unit rate price as of April.

Your new tariff will be as follows:

As shared in earlier communications in September 2024 you will now pay for your heating and hot water separately making payments to Sycous, our metering and billing provider, beginning 1 April 2025.

Sycous will be in touch with you in the next few weeks with further information and to set up your account and your preferred payment options.

If you have any questions or concerns, contact us on HeatNetwork@greatplaces.org.uk and a member of the Heat Network team will be in touch.

Kindest regards,

Heat Network Team.