Review of our Grounds Maintenance Service

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Insight Customer Scrutiny Group would really value your feedback to support our review of the Grounds Maintenance Service. We want to hear what matters most to customers and learn about your experiences of the service.

As part of our review, we're looking at whether the service provides safe and well-maintained outdoor spaces, delivers a consistent standard of work, and offers good value for money. We also want to understand what's working well and where there may be opportunities to improve.

The survey should only take a few minutes to complete. Your feedback will help inform our findings and recommendations to help improve the service for customers.


Insight Customer Scrutiny Group would really value your feedback to support our review of the Grounds Maintenance Service. We want to hear what matters most to customers and learn about your experiences of the service.

As part of our review, we're looking at whether the service provides safe and well-maintained outdoor spaces, delivers a consistent standard of work, and offers good value for money. We also want to understand what's working well and where there may be opportunities to improve.

The survey should only take a few minutes to complete. Your feedback will help inform our findings and recommendations to help improve the service for customers.


  • We’d love to hear your views and experiences to help us understand what’s working well and where improvements could be made.

    Thank you in advance for taking the time to share your views and support this review. Your feedback will make an important contribution.

    Important - Please note: This survey is to help Insight (our customer scrutiny group) inform future scrutiny. It is not monitored daily so if you have a service request or need to report an issue, please use the Great Places website to get in touch with us or contact The Hub on 0300 123 1966.

    Take Survey
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Page last updated: 08 Oct 2026, 09:51 AM