**Update Monday 2 September 2024**
This consultation is now closed. Thank you to everyone who has taken the time to share their views, we really appreciate it. We are currently reviewing all of your feedback and will post an update here as soon as we can.
We will be in touch with the prize draw winners within 15 working days. Good luck!
**Update ends**
We will soon be writing our new Customer Voice Strategy, this is the document that sets out how customers will have a strong voice in the design, delivery, and scrutiny of the services Great PlacesContinue reading
**Update Monday 2 September 2024**
This consultation is now closed. Thank you to everyone who has taken the time to share their views, we really appreciate it. We are currently reviewing all of your feedback and will post an update here as soon as we can.
We will be in touch with the prize draw winners within 15 working days. Good luck!
**Update ends**
We will soon be writing our new Customer Voice Strategy, this is the document that sets out how customers will have a strong voice in the design, delivery, and scrutiny of the services Great Places offer. It is important to us that we continue to listen to the views of our customers and so we’d like you to get involved and tell us what you’d like to see within the new strategy to be in with a chance of winning one of three £50 Love to Shop e-gift cards.
Our new strategy will include a menu of involvement options, providing opportunities for customers to share their experience, scrutinise our services and to get involved in their community. We will build on our flexible approach to customer engagement, to reach those customers who aren’t in regular contact with Great Places, as well as those who already challenge the quality of our homes and services.
Our Board and Customer Committee are dedicated to ensuring Great Places listens, responds, and uses the voice of our customers to improve our services.
'You Said, We Listened' - Over the last three years we have shared areas of focus for the 2021-24 Customer Voice Strategy within our customer magazine and on our website. Read about some of the things we have done based on what customers told us since 2021 here
Check out the how customers are involved with Great Places and some of our other achievements 2021-2023
What do I need to do?
Complete the short survey below and tell us what is important to you about how Great Places listens to your views and how we use your feedback, you could win a £50 Love2shop e-gift card.
What happens next
Once the consultation has closed Alison and the team will review all of your feedback. You can check back here for future updates which will include how we plan to use what you told us.
**Prize Draw Terms & Conditions - All completed entries will be entered into a prize draw to win one of three £50 Love2shop e-gift cards. There is no cash alternative available. Please note that tenancy issues may be taken into account when the winners are chosen. All activities will close at 11.59 pm on Sunday 1 September 2024 and any submissions completed after this time will not be entered into the draw. Winners will be chosen at random and contacted within 15 working days of the closing date.**
