Customer Scrutiny for 2026-27

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This year, Insight (our customer scrutiny group) plan to look at several different areas of service, including the grounds maintenance of green communal spaces, alongside customer service experiences.

We would like you to share what matters most to you about service areas to assist Insight to understand what specific areas to include in their scrutiny review.

Scroll down to tell us what matters most to you by using the Survey link.



This year, Insight (our customer scrutiny group) plan to look at several different areas of service, including the grounds maintenance of green communal spaces, alongside customer service experiences.

We would like you to share what matters most to you about service areas to assist Insight to understand what specific areas to include in their scrutiny review.

Scroll down to tell us what matters most to you by using the Survey link.



  • Important - Please note: This survey is to help Insight (our customer scrutiny group) inform future scrutiny. It is not monitored daily so if you have a service request or need to report an issue, please use the Great Places website to get in touch with us or contact The Hub on 0300 123 1966.

    Take Survey
    Share Grounds Maintenance of Green Communal Spaces on Facebook Share Grounds Maintenance of Green Communal Spaces on Twitter Share Grounds Maintenance of Green Communal Spaces on Linkedin Email Grounds Maintenance of Green Communal Spaces link
Page last updated: 20 Apr 2026, 04:00 PM